Staff Augmentation
Staff Augmentation
Highly skilled Consultants and project managers are in high demand and hard to find. Through our extensive network of highly experienced consultants, we are able to provide customers with the most qualified resources across the gamut of All Applications skillsets to help augment internal support and project teams. Our experience and reputation in the industry enables us to attract the best talent. In situations that require unique or rare skills we know where to find exactly the right specialist consultant and/or partner for your project.
Access to Resources
Our consultants operating throughout North America, our team can provide the resources you need to achieve your objectives. In addition to our in-house resources, we also enjoy longstanding relationships with many senior consultants who have collaborated on projects over the life of a company, often on multiple initiatives for a single client. This partnership is one of our differentiating factors in the consulting marketplace: we use senior consultants with whom we have worked directly or have been referred by a trusted source.
Quality Assurance & Account Management
Our first priority is quality assurance and control. We understand the importance of delivering top quality and leveraging the most experienced resources. We maintain a rigorous recruitment process and screen all of our applicants, not only for their technical and business skills, but for soft skills related to working with others. We know that strong facilitation skills, clear communication, collaboration and adaptability are essential to ensuring swift integration into new project environments and client culture and interacting positively with all stakeholders.
Each staff augmentation team is led by an Account Manager who acts as the primary point of contact for the customer and consultants. We provide access to our knowledgebase and demo system to each consultant to ensure that he/she has all of the resources needed to conduct research and meet all client deliverables.
Customer Service
Innover Global is committed to providing top notch customer service. We begin each relationship by meeting with our client to understand their needs and objectives. We then work closely with you to build a team of consultants, or simply an individual consultant, that best suits your needs. Our teams collaborate closely with you throughout every project or initiative to ensure that your expectations are met. We take great pride in ensuring open and transparent communication – as we believe this is at the core of strong customer relationships.